Shipping policy

SHIPPING POLICY

Thank you for shopping at Vilrian. Below are the terms and conditions that constitute our Shipping Policy.

1. ORDER PROCESSING TIME
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

2. SHIPPING RATES & DELIVERY ESTIMATES
We offer reliable shipping across the United States. 
Standard Shipping: 8-12 business days — $15 (FREE on orders over $85)
Expedited Shipping: 4-7 business days — $35

Delivery delays can occasionally occur due to customs processing or carrier delays.

3. SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will become active within 24 hours.

4. CUSTOMS, DUTIES, AND TAXES
Vilrian is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. DAMAGES & LOST PACKAGES
If you received your order damaged, please contact us within 48 hours of delivery at support@vilrian.com with photos of the damaged packaging and jewelry. We will gladly arrange a replacement for you.